These are a few customer comments. Please also visit the Portfolio page.
Al K had this to say about his Aurender N10 music server:
Just to let you know that a brief comparison between Sooloos and N10 turned out to be a waste of time.
Without any doubt, N10 is clearly the better of the two.
The difference is startling.
Never expected this.
Some feedback from John S of Illinois -- view his system:
Meanwhile the Beethoven's 9th CD I have, a Japanese recording which has always sounded muddy and not good (after I got it read a review of the CD and it got lousy ratings for the poor recording quality), sounds even worse on the Sound Labs. But does jazz sound great. One of my first CDs, Chuck Mangione "Over the Rainbow" came out great. Heard instruments I never noticed before. Thanks. During the second half of the NBA game I put on a GRP CD of Dave Grusin playing Gershwin. It's why I bought the speakers. Never heard the bass come through so naturally.
Just wanted to let you know of the excellent support I have been receiving from Tony at Parasound. Not only did he handle the A51 replacement without any cost to me but when the C2 calibration mike failed a couple weeks ago when I went to calibrate the new A51 in the system he didn't hesitate to send out a new one at no cost to me. New mike came in yesterday and works. Below is the email I sent this morning to Tony to let him know the new mike arrived and is working. Even though I had a run of bad luck, I know there is no way to get 100% perfection with electronics components. But the way Parasound stands behind their equipment is exceptional and is just another reason to go with them.
Read what Rick H of Ottawa, Ontario posted to an online discussion forum -- view his system:
I'm a new Sound Lab owner and I've wanted to write for some time now regarding Sound Lab speakers and my experience with them. I've been reading this forum for over a year now and have used the members posts and opinions to familiarize myself with the various issues of owning Sound Lab speakers. So I write this as a documentation of my experience and as a thank you to the various individuals who have helped me along the way.
In the fall of 2005 I decided that the existing speakers I owned were perhaps not the best match for me, or the Atma-Sphere amps I own, and I started looking for something to replace them. After searching and researching for several months I had it narrowed down to three separate brands of speakers and two different technologies. One of the three brands was Sound Lab.
In the spring of 2006 Brian Walsh of Essential Audio held an open house featuring Sound Lab U-1 electrostats powered by Parasound JC-1 amps. Brian also owned the amp/pre-amp combination I own, the Atma-Sphere MA-1 Mk III amps and the Atma-Sphere MP-1 Mk III preamp, so it was an excellent opportunity to hear these speakers with amps I know and love. He invited me to fly to Chicago to hear the Sound Labs using both the Parasound and Atma-Sphere amps and to meet Dr. Roger West, who would also be demonstrating the Sound Lab Majestics at a meeting of the Chicago Audio Society.
At the open house Dr. West and a number of Chicago area Sound Lab owners were happy to share their experience with these speakers. This was a great chance to get to know both the inventor, the business person, the representative and the people who ultimately enjoy these speakers. Everyone was very helpful and honest in their glowing opinion of these speakers and their experience. Brian was very knowledgeable and ready to answer any question I had and he allowed me to listen to the speakers privately with the very amps that I owned after the open-house was finished.
At the Sunday meeting of the Chicago Audio Society I had the opportunity to speak at length with Dr. West and Connie who took the time to answer every question I had in detail, from room dimensions and acoustical treatments, to amp loading, to the various options and flavors of the Sound Lab panels. The absolute depth of knowledge and commitment to detail was indeed impressive and I would like to thank both Roger and Connie for all of their time at that meeting.
Brian's absolutely heroic efforts in setting up the Majestics and a complete system in a large hotel meeting room, in a mater of hours is to be commended. He assembled something truly special for the members of the Chicago group and I remain absolutely impressed with the demonstration. It's safe to say that I have never heard a more realistic presentation of music in my life and the first cracks of the drum solo that were played as a demonstration of the Parasound amps and the Majestic speakers were indistinguishable from a live drum solo.
They played several different types of music for the next few hours as members of the Chicago Audio Society brought forward music they would like to hear. These speakers appeared to play everything well and when the music was recorded well the illusion was complete and wonderful.
So, by the end of the weekend I had decided to order a pair for myself and I selected the Sound Lab A-1 PX panels and later added the "hot-rod" back-plates before they were finally delivered. I had them wired internally with Purist wire as suggested by Albert Porter, who was also very helpful in selecting these speakers. They were framed in birds-eye maple as were the back-plate boxes. They used the black fabric covering as suggested by Brian and Dr. West.
It took some time for them to arrive as you might expect and at 520 lbs shipping weight getting them into Canada required some paper work and several shipping companies. Brian assisted in every step of the way and personally drove from Chicago to Ottawa, Ontario, Canada (no small distance...) to help with the set-up and optimization. I have never encountered such dedication and customer service and I thank him and the people at Sound Lab for providing an outstanding service experience.
So, what do I have ultimately and how do I feel about them? In short, the sound in my room is outstanding and it's difficult for me to imagine a superior system. From the first notes these speakers are spectacular and greatly improve on the previous speakers (Kharma 3.2 CRMs/CeSub) in every way. I have a more realistic, life-size reproduction of music than I ever have had before. They play louder and with greater dynamics than the Kharmas and unlike the Kharmas they make everything easy to listen to. On truly exceptional recordings the sound from these speakers is as close to real live performance as I can imagine. They are the last speakers I am likely to own and a wonderful match with the Atma-Sphere amps.
Once again I would like to thank Sound Lab, Dr. West, Connie, Brian and all of the people who were so kind to offer advice at the Chicago meeting. You helped me make one of the most significant audio purchases I have ever made and you have impressed every step along the way. I'm looking forward to years of musical enjoyment from these fabulous instruments. Thank you.
Comments from people on our cartridge alignment service:
I have to tell you, the money I spent on your turntable setup is the best use of money for me in a long time. It simply sounds fantastic!
-- Dennis G.
Here is what Jim Howard of Applied Fidelity had to say on a popular audio forum:
I can vouch for your set up, Brian, it is the best I have heard. PERIOD.
That Feickert software just nails set up. I am very lucky to have watched you perform the set up a couple of times now.
This kind of attention to detail goes way beyond a simple paint by numbers approach.
Link to Jim's post
OK - I got done working and have been listening to some favorite LPs.
(...a few hours later:)
I have been listening more - I am too busy weeping. No shit.
My turntable has vaulted beyond my high-end digital stuff in a way I can't express at the moment. I always liked it better - but it was just sort of warmer and happier.
Now there is no comparison.
-- Mark M.
I just got the chance to listen to the TT, it really sounds great. The issue that I had with the harsh highs is gone. Vocals are really clear. Thank you. I believe that it was money well spent. Thank you again for your help, I hope to talk to you again soon when I am ready for a new cartridge.
-- Thomas S.
Brian did an alignment job on my Oracle Delphi/Rega/Shinon Red for me in February and I just now got my table hooked back up due to the shelf project. My complaints were with mistracking and sibilance. Brian did some fancy schmancy alignment work and turned my rig around. I was so frustrated with getting the last 10% I decided it was time to give it to someone with more experience. I had met Brian in the past and he is an AK member so why not?
After much fussing and use of a computer Brian was able to do some real magic. He gave me a stack of printed data that makes absolutely no sense to me. I can say that my rig sounds MUCH better and I wouldn't hesitate to do it again. It's almost a 4 hour round trip to get to his home but it was worth every penny.
I also had my table at Robie's house for an AK get together and it really went over well. I would have been embarrassed to take it there if Brian hadn't sorted it out for me.
Thank you very much Brian.
Evan's comments can also be viewed here.